Description: The system is...

Description: The system is not recognizing that a hold of the same category is still on a line, so upon releasing one hold the system sends the line back through the node even though it should wait until all holds are released in that node.

Example: line has both DEX hold and COB hold, when the user releases the DEX hold the system sent it back through adjudication and reapplied the DEX hold.
The system should have seen the COB hold and held the line from going back through adjudication until the COB hold was released as well.

I think you are using custom holds and a customized line work flow.
Check the logic used in the work flow.

The workflow must have some logic to recheck the DEX hold when it’s being removed.

can u reply me with standard oracle functionality

hi,

thank u for giving solution.. plz can u give the solution for the same scenario as per Standard Oracle functionality?

Thanking u,
NAGESH BABU
09494239666

Please let us know the exact business requirement.

As per the stnd oracle, there are two kind of holds
1. Holds applied automatically (Credit Check, GSA)
2. Holds applied manually through hold source

But there is always an option of using custom holds and that can be applied either atomically through WF /trigger , or manually

The hold release also works in the same way.  It can be released manually and automatically. Once a hold is released the system allows proceeding further with the order/line.

Now if you have two holds hold1, hold2. When you remove hold1 manually system should nt check it again unless you programmatically specify the system to do so.
 

Hi Anil,

As per standard oracle functionality i want to know about " Sales order having two holds which are under same hold type. Ex: CreditHold1,CreditHold2 under same hold type of  "Credit Check" .
create one sales order which haves Two holds(same type) and book it. If iam going to release 1st hold, 2nd hold also releasing but it should not... 

Nagesh Babu

Hey Nagesh,

If you want to use two different credit check holds (not sure why that is required at all) then you have to use it at two different points like one @ booking and another one @ shipping. I don’t think you can use two different credit checks at the same point.
Now if you use CCH1 (credit check hold 1 ) @ booking and CCH2 @ shipping , then system would never check CCH2 @ booking.
 

Hi all ,

"Create a concurrent request to update the Order headre workflow status" ?

this is the scenario, as per standard functionality what are the steps we need to perform ?

Hi all ,

"Create a concurrent request to update the Order headre workflow status" ?

this is the scenario, as per standard functionality what are the steps we need to perform ?

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